FAQ

Frequently Asked Questions

Q: What prescription medications are covered under the CoPower VANTAGE Prescription Discount Program?
A: All FDA approved brand and generic prescription medications are covered.

Q: Are there any age or enrollment restrictions?
A: No, everyone can enroll and benefit from the program.

Q: How much will my medicine cost with the card?
A: It varies by medicine and pharmacy. Use this link for the [Medication Pricing tool] to get a general idea. The best answer is to take your prescription with your card to a participating pharmacy and ask them how much it will cost using the card.

Q: How much will I save with the card?
A: The average savings is about 30-35%. Sometimes the savings is less and sometimes it is more. You will save an average of 8 times out of 10 over the pharmacy price. Take your prescription with your discount cards to a participating pharmacy and the pharmacist can tell you how much the medicine will cost with and without the use of the card.

Q: Can I locate a participating pharmacy over the internet?
A: Yes. In fact, we recommend it. Simply use the integrated Pharmacy Locator to locate participating pharmacies.

Q: Can I get prices over the Internet?
A: Yes. Simply use the Drug Pricing tool provided on our website to obtain drug prices.

Q: Can I use my card for mail-order prescriptions?
A: No, there is no mail-order prescription service with this card.

Q: If I am not a U.S. Citizen, can I participate in the CoPower VANTAGE Prescription Discount Program?
A: Yes, anyone may participate in the Prescription Program and benefit from the card.

Q: Does my doctor need to know about this card when writing my prescription?
A: No. The Prescription Program will not affect the way you are cared for by your physician. You should, however, always consult with your doctor about saving money on prescription medications.

Q: Do prices vary among participating pharmacies?
A: Yes. Although the CoPower VANTAGE Prescription Discount card offers some of the best discount rates in the industry, prices may vary slightly from one pharmacy to another. Industry standards determine the discounted rate for prescription medications. This means in most instances, all participating pharmacies will offer the same low price. These rates are updated at least once a week, so prices may vary depending on when you go to the pharmacy. From time-to-time, pharmacies may offer special sale prices for a limited time on selected drugs. These sale prices may be lower than the scheduled discount rates, in which case the card holder will pay only the lowered sales price. Therefore you are encouraged to use the simple Pharmacy Locator and Drug Pricing tools provided on the Web Site to obtain the best drug prices available.

Q: What if my pharmacist said the card would not save me any money?
A: As a CoPower member, you are entitled to your benefit. Your pharmacist will need to send your prescription for pricing via the pharmacist’s computer before he/she can compare the cost. If your Pharmacist does not want to comply with the program, you should consider going to a pharmacy that honors the card. In addition, you should report the incident using the customer service number located on your prescription discount card.

Q: How do I know how much my medication will cost?
A: You can use the Lookup Drug Prices tool to see exactly how much your medicine will cost at different participating pharmacies. Give your pharmacist your prescription savings card and prescription so it can be entered into the pharmacy’s computer to accurately give you the most up-to-date pricing for your medicine as prices do change. The participating pharmacy will give you their lowest (or best) price available at their pharmacy. Eighty percent (80%) of the time, the Prescription Program price will be significantly lower than any retail or sale price you would receive without the card. If a brand name or generic drug is available through your participating pharmacy at a lower price than the Prescription Program scheduled price, you will pay the lower of the two prices.

Q: I already have insurance that covers my prescription drugs. How can the CoPower VANTAGE  Prescription Discount Program benefit me?
A: The Prescription Program can be used to obtain savings on prescription drugs that are excluded by your insurance plan or are not covered because you have exceeded your insurance plan’s maximum limits. In some instances, you might find that the Prescription Program’s prices are lower than your plan’s co-payment amount. In addition, if your plan does not offer you a drug card and you are reimbursed after each transaction, you may be able to use the Prescription Program to lower your out-of-pocket expenses. If you have insurance, you should bring both your insurance and Prescription Program card or print-out to your pharmacist and ask which gives you the better discount.

Q. Does using this program count toward my insurance deductible?
A. If you have health insurance: If you have a deductible, the purchases you make using this program will almost certainly not count toward your deductible. Of course, we suggest you contact your insurance company to get the specifics, because not all insurance plans are the same.

If you have an HSA or HRA plan: If you have a deductible, and our discounts or card reduce the costs of your prescriptions, using our program will most likely count towards your deductible, but it will take you longer to reach your full deductible (if you reach it at all). Of course, we suggest you contact your HSA or HRA provider to get the specifics, because not all plans are the same. You may use your tax-free HSA or HRA funds for prescriptions with the card as long as they are qualified expenses.

Again, if you have health coverage of any kind, we suggest you contact your plan administrator to get the specifics, because not all plans are the same. This prescription discount card is not insurance.